Losing your bag while traveling can be a nightmare.
But what happens to all that luggage that's abandoned?
It turns out you can actually shop for some of that stuff and score some pretty good deals.
First, the good news: only a tiny fraction of luggage ends up lost and abandoned, just .03% of all bags.
Maybe the owner forgot it, didn't think it was worth tracking down, or it simply went to the wrong city and they gave up trying to find it.
Catherine Apundo knows what it's like to lose a bag.
"I'm still searching and hope I can find it, but it's really frustrating me," she said.
After three months, it's all for sale
The rules say that if a suitcase goes unclaimed for three months with no name on it, the contents can be sold.
That's where Stephanie Grime jumps in.
"I heard that you could buy people's lost airline luggage. My first thought was 'oh my God that's terrible," she said.
But Grime now loves to hunt for good deals, and she’s built a following online doing just that.
She first heard about the Unclaimed Baggage Store five years ago.
"I'm like, how is that even legal? How is that possible?" she said. "They have had this unique contract with all of the airlines since the 1970s."
From live rattlesnakes, to the Hoggle puppet from the movie Labyrinth, employees at Unclaimed Baggage have found some crazy things over the years.
Still, what Grime goes looking for most is a deal.
"I bought St. John heels that retail for $500. And I got these for $65," she said.
That’s a huge markdown.
But Grime says those deals are harder to find now, because of the buzz online about the store.
"Social media is a powerful tool," she said.
She says it’s always a good idea to double check the retail price before you buy, to make sure it’s actually marked down.
So, she says it may take some hunting to find a deep discount.
Finally, to avoid your own luggage going to the Unclaimed Baggage Store, be sure to put your name both inside and outside of the bag, and not just one one outside tag that sometimes falls off.
That way you don’t waste your money.
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