Garnet Health Medical Center - 2,110 Reviews - Healthcare in Middletown, NY - Birdeye (2024)

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Do NOT take your family members to this facility! The Staff on the Behavioral Health Unit floor 4 will do nothing but violate patients and family's rights! The so-called professional are neglectful and cruel! Beware staff will act like power hungry little children verses a licensed professional. They act like they own your family member and how dare you advocate for quality care! When a patient cannot get in touch with a doctor with medication questions 3 hours after discharge that is neglect: How dare you be proud of the in...read more

Multiple visits, bloodwork, and...No Joint doctor to refer me to within Garnet Health! Huh? LMBO - Can't make this up...Nice PA and nice nurse but when it came down to the next step---I was told, sorry-Our orthopedic surgeon quit and went to a practice in NJ. -- This is literally the notice on my chart (I copied and pasted it: Outpatient referral to Orthopedic Surgery as Garnet has no Joint Replacement surgeon)...I was referred to a doctor at Crystal Run - and she is unable to see me...Back to Nurse liaison at Garnet, wh...read more

Was in hospital for 5 day s me the treatment could not have been any better!!! I was taken care of and not once did I have to ask for the nurse more than once!!! They are well staffed and every single nurse and doctor were pleasant and caring!!! Thanks so much!!!

If I could give no stars for the ER I would. They pride themselves on excellent and efficient care. I found nothing but the opposite. The one and only time I was brought there was for lower back, sciatic pain, hypertensive, hyperventilating due to the pain I dealt with for hours at home before going to the ER which I knew would be a waste. i do suffer with chronic lower back pain and Sacroiliac dysfunction. but all they saw was a woman on psychiatric meds crying with complains of backpain. I knew my visit would be a waste...read more

The front desk staff and security people are by far the most unprofessional, rude people that I've ever met in my life. They should be ashamed of themselves. Thanks to your front desk staff and security, I will never ever step foot in that hospital again and neither will any of my family. Take care now.

Absolutely horrible place, the worst experience of my life I felt like I was suffocating in the room for so many days and hours shame on all of you leaving me like this I was crying and I was just getting stared at no sympathy at all only one god damn person actually cared and I honestly wish there was billons of them then just random people that don’t give any kinds of shi# please stop doing business you are failing saving kids and adults honestly wish I could give a -0 for this place work smarter not harder

If hell had a name it would be Garnet hospital. The level of y professionalism, rudeness of staff, incompetency of the doctors to the most depressing environment one could walk in…. A total disaster is Epidemic in this hospital, stay away to all cost.

The emergency room is the absolute worst! My father was flown to Garnet Middletown and they treated my elderly mother like trash. Wouldn't allow a woman who was at her obvious physical and emotional limits to sit in the waiting room so other family members could see my father, but allowed a family of 6 to sit in waiting room eating Mcdonalds and countless others to sit there. Told her she had to walk back to her car when it was obvious, she couldn't. They also forget to inform my mother of any news after they took my fat...read more

When it comes to emercency rooms this place is horrible. I had a note saying i had to be admitted and my doctor called ahead and i waited 9 and a half hours to go into a room. I have high cricital issues and thats how long i waited to even get into a room. I seen many get taken ahead of me who came way after me who didnt appear to be sick and many people sick sitting and waiting. All i can say is bring a cooler and be prepared. It is sad that such a medical center has a wonderful nursing and doctor staff have a horrible emer...read more

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